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Online help desk
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Application background
This project is aimed at developing an Online
Help Desk (OHD) for the facilities in the campus and industries.
This is an Intranet based application that
can be accessed throughout the campus. This system can be used to automate the
workflow of service requests for the various facilities in the campus.
This is an integrated system that covers
different kinds of facilities like class-rooms, labs, hostels, mess, canteen,
gymnasium, computer center, faculty club etc. Registered users (students,
faculty, lab-assistants and others) will be able to log in a request for
service for any of the supported facilities.
These requests will be sent to the concerned
people, who a
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