Online help desk
2016-08-23
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Application background
This project is aimed at developing an Online Help Desk (OHD) for the facilities in the campus and industries.
This is an Intranet based application that can be accessed throughout the campus. This system can be used to automate the workflow of service requests for the various facilities in the campus.
This is an integrated system that covers different kinds of facilities like class-rooms, labs, hostels, mess, canteen, gymnasium, computer center, faculty club etc. Registered users (students, faculty, lab-assistants and others) will be able to log in a request for service for any of the supported facilities.
These requests will be sent to the concerned people, who a
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